At the heart of everything we do are three core values: Customer First, Committed, and Genuine — and Phil’s journey is a great example of how those values come to life.

Selling your home is a big deal—it’s emotional, financial, and full of moving parts. That’s why staying in the loop isn’t just nice; it’s essential. So if you’re feeling more out of touch than informed, it might be time to ask: Is my agent really putting me first?

So, your home’s been on the market for a while—and nothing’s happening. No offers, fewer viewings, and you’re starting to wonder if it’ll ever sell. First of all, don’t panic. You’re not alone, and more importantly, this doesn’t mean your home can’t sell—it just means it’s time to switch things up.

Moving home isn’t just about the sale price. From legal fees to removals, there are plenty of extra costs to budget for. This guide covers the most commonly overlooked expenses so you can plan with confidence and avoid last-minute surprises. All costs in this guide are just an average and will vary depending on the complexity of the transaction and even where you live in the country so remember to ask for detailed costings.