You might think estate agents just pop up with a camera, whack your property online, and then disappear until offer day. Not quite.

Selling your home is a big deal—it’s emotional, financial, and full of moving parts. That’s why staying in the loop isn’t just nice; it’s essential. So if you’re feeling more out of touch than informed, it might be time to ask: Is my agent really putting me first?

So, your home’s been on the market for a while—and nothing’s happening. No offers, fewer viewings, and you’re starting to wonder if it’ll ever sell. First of all, don’t panic. You’re not alone, and more importantly, this doesn’t mean your home can’t sell—it just means it’s time to switch things up.

At the heart of everything we do are three core values: Customer First, Committed, and Genuine — and Phil’s journey is a great example of how those values come to life.